Cookie Policy

1. What are cookies?

Cookies are small text files that are placed on your device when you visit a website. They help the website recognise your device and store certain information about your preferences or past actions. Some cookies are essential for a site to function, while others are used to improve performance, personalise content, or provide analytics and security.

2. How we use cookies

We use cookies and similar technologies to support the operation of this website and any related portals, to understand how visitors use our pages, and to help us improve the way information is presented. In some cases, cookies also help us remember choices you make, such as language or region, so that the experience is more consistent when you return.

We aim to use cookies in a measured way that supports a structured, professional user experience rather than tracking for its own sake.

3. Types of cookies we may use

The specific cookies used can change over time as we update our website and underlying technology, but they generally fall into the following categories:

• Strictly necessary cookies – required for the website and secure areas of any client portals to function properly. These cannot be switched off in our systems.
• Performance and analytics cookies – help us understand how visitors interact with our pages (for example, which sections are most frequently visited) so that we can improve navigation, content and service information.
• Functionality cookies – allow the site to remember preferences and choices, such as previously selected options or user interface settings, to provide a more tailored experience.
• Security and session cookies – support secure sign-in, help protect accounts from unauthorised access, and maintain your session as you move through different parts of the site or portal.

4. Third‑party cookies

In addition to our own cookies, we may use third‑party cookies provided by trusted service partners. These may support features such as analytics, performance monitoring, embedded content or integration with other tools we use to deliver and maintain our services.

Where third‑party cookies are in use, those third parties may collect information about your online activities over time and across different websites, in accordance with their own privacy and cookie practices. We seek to work only with providers whose practices are compatible with a professional services environment.

5. Managing cookies

You can control and manage cookies in several ways. Most browsers allow you to review the cookies stored on your device and to delete them, block specific types of cookies, or restrict cookies to certain sites. The method for doing this varies by browser, so please refer to the help or settings section of your browser for up‑to‑date instructions.

If you choose to block or delete certain cookies, some parts of the website or portal may not function as intended, and you may not be able to access certain features or secure areas.

6. Relationship with our Privacy Policy

Information collected through cookies and similar technologies may be combined with other information we hold about you, such as details provided when you complete a form, request a quote or use a client portal. Our use of that information is described in more detail in our Privacy Policy, which should be read together with this Cookie Policy.

7. Updates to this Cookie Policy

We may update this Cookie Policy from time to time, for example to reflect changes to the cookies we use, updates to applicable regulation, or improvements to our technology and services. When we make material changes, we will adjust the effective date below and, where appropriate, provide additional notice.

Last updated: 2026